FAQ

In order to register with UNIVAL Logistics, visit our website and click on the 'Sign Up' button. You will be directed to the UNIVAL Logistics registration page where you need to fill out the given form. Once filled out, you have to hit the 'Submit' button on the bottom of the page.

Yes, registration is completely free of charge.

No, you do not need to register again. If you forgot your password, you can request for it to be reset. Click 'Forgot Password?' on the Sign In form, enter your email address, and you will receive instructions in your email on how to reset the password.

You do not need to fill out all the fields in the UNIVAL Logistics registration form. Only the fields marked (*) must be completed.

No, you cannot access our services without signing up. If you register with us, we assist you in obtaining the top deal. Your company gets all of the advantages of our technology solutions and expertise at a fraction of any in-house operations cost.

Please check whether you have clicked on the checkbox next to the statement "I'm not a robot". Next, you need to agree to UNIVAL Logistics' Terms and Conditions by clicking on the checkbox that says 'I Agree'. If you still encounter a problem, you can send email to info@unival-logistics.com or call (213)368-3444.

If you have any queries or issues with registration, you can send an email to info@unival-logistics.com. You can also call us at (213)368-3444.

Just click on 'Sign In' button and enter your username and password, and hit 'Submit'. While logged in with UNIVAL Logistics, your data remains completely safe and secure. We honor all security protocols and enforce a strict multi-layered access.

If you have forgotten your username, just send an email to info@unival-logistics.com, we will help you out. If you cannot remember your password but can recall the username, click on 'Forgot Password?' on our Sign In form, enter your email address, and we will shortly send you instructions to your email on how to reset it.

If you are convinced that the information you entered is correct, but still are not able to log in, there may be some issue with your account. Simply visit our 'Contact' page and provide your details in the Contact Form and our support team will resolve this issue as quickly as possible.

If you tick the 'Remember Me' box on the sign in form, we use a cookie, and when you visit our site from the same computer, you get signed in automatically. We never recommend you to tick this box on shared computers or on systems in public places like internet cafes or libraries.

UNIVAL Logistics is committed to safeguard your privacy and utilizes the highest strength encryption software possible for protecting all personal and financial data. This website utilizes a COMODO SSL certificate to offer secure online transactions for customers through secure HTTPS web protocols. It collects personal and financial details only for account opening and transactions and keeps all data confidential.

Currently, UNIVAL Logistics has only one type of user account.

Yes, you can use your UNIVAL Logistics account for free, there is no registration or monthly fee.

SSL (Secure Sockets Layer) is the distinctive security technology for creating an encrypted link across web servers and browsers. This link guarantees that all data passing between web server and browsers remain confidential and integral. SSL certificate used by UNIVAL Logistics includes a $10,000 warranty to further safeguard customer purchases.

No, you do not need any security authentication code to login to your UNIVAL account. Just specify your username and password to sign in.

You can access UNIVAL website on both Mac and PC. Smartphone and tablet users can access the website as well from the installed browser.

We offer air shipment across the 50 US states. UNIVAL Logistics also provides armored transportation through ground across Los Angeles county.

UNIVAL Logistics conducts the delivery of your domestic and international shipments by air, as well as ground across Los Angeles county.

UNIVAL Logistics system is linked to our carriers who provide electronic on-board recorders in every transport leg to ensure that all shipments are always traceable and secure.

When you request a quote or place an order with us, our customer support team will provide you an estimate of your transit time. Ask anyone of our support team members for the details and exact transit time of your shipment.

Currently, we are not selling any intermodal containers.

No, we do not conduct any shipment preparation or delivery during national holidays when our partner carrier has no operations.

Our service levels may range from very precise, date-specific delivery to economical standard carrier with a delivery window of 2-3 days depending on your location, weather and seasonal volume.

If you have a query about a shipment with UNIVAL Logistics, you can contact our customer support representatives via telephone at (213)368-3444, by email to info@unival-logistics.com or through the Contact link on the website.

Yes. UNIVAL Logistics' integrated worldwide network keeps your cargos moving among countries and continents, entirely compliant and fully documented. We help prepare commercial invoice, address label and tracking labels. We also reduce custom delays by submitting your documents together with the shipment of goods.

We have a range of payment options for our users. We accept cash, check, PayPal, and credit cards. However, if a customer is not based within the Los Angeles area, cash is not an option.

UNIVAL Logistics accepts all major credit cards.

Your final costs can alter from the quote provided if primary information is inadequate or incorrect. Changes arise when cargo details (weight, quantity), pickup/drop-off location or schedule times differ, or when wait-time costs and other charges are incurred.

The real savings your company can achieve with us is outlined in our primary benchmark analysis. This dollar amount apparently varies across companies based on their distinctive shipping characteristics and needs, but the average savings vary anywhere between 20-50%. These savings will directly appear on your company's bottom line!

UNIVAL Logistics does not charge registration, monthly or yearly fees from its users. We will bill only the shipping and the insurance costs.

Yes. UNIVAL Logistics always recommends a post-audit as freight invoices may include minor errors. Having those invoices audited will help you pay exactly what you must pay for freight bills that belong to you and for precise services incurred.

Duties and taxes on cargos vary from one country to another. These are also commodity-specific and can vary from being duty-free to 25% or more.

Yes. We always recommend you to insure your shipments. It is economical and saves you from unanticipated hazards. We insure your shipments for up to $100,000 per package for international destinations. For domestic shipments, the insurance limits are $150,000 per package for overnight service and $25,000 per package for 2-day service.